Leading Global Provider of Banking Services and Integrated Financial Solutions

COMPANY

A leading provider of banking services and integrated financial solutions to large international corporations and financial institutions around the world

CHALLENGE

• Lack of commonly understood or articulated vision to provide direction for the IT organisation
• A significant amount of activity within IT that was either failing to gain traction or was being executed independently
• A period of uncertainty among staff and management in the early stages of a major acquisition rumored to include a number of important changes, such as the appointment of a new senior management team

WHY ABEAM?

Proven experience and stellar reputation for helping financial institutions articulate and execute a vision and negotiate major transitions.

SOLUTION

• Defined a set of goals with senior management team that provided context for all activity within the organisation
• Developed a future state blueprint that identified 90 deliverables required to achieve the vision for the organisation
• Initiated work streams to deliver priority items, including
• Project review process to ensure the alignment and quality of technology delivery projects
• Practitioner-led initiative to develop the project manager community
• Interim operating principles for acquisition period
• Creation of a "Service Delivery" best practice group
• Formalisation of a "Production Readiness Framework" for new technology deployments
• Proposal for graduate and top talent development programs
• Competency matrix and development framework for all staff
• Creation of key KPIs to track performance of the new organisation against the defined set of goals

REAL BENEFITS

• A common language and framework to align people and programs across IT
• Clarity of IT priorities against which to manage the organisation and deliver results
• Senior management ownership of work streams
• Early and visible delivery around priority future-state components